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Hardware experts believe that holding the iPhone can bridge the two antennas embedded in the steel band that encircles the device, lowering signal strength and changing their ability to receive and transmit signals at the designed frequencies. McCaffrey and Winn's lawsuit cited several of the accounts on the Internet of the reception problems, as well as e-mailed statements allegedly made by Apple CEO Steve Jobs to users and a leaked script for Apple support technicians that ordered them not to offer warranty service for the flaw. We have tested using the device with a rubberised case, and the issue of poor reception will go away |
